Our 3 Promises

I started Switch Web Video because I was so frustrated with the quality of work and level of service that I was getting from web developers and graphic designers that I had hired in the past. Communication about the project was poor, the project was never totally finished until I asked 10 times and no matter what the deadline was missed.

Switch Web Video is a customer service business. Our goal is to develop a great process for our clients that helps us to work together to get the best results possible. Ultimately we aim to exceed every clients expectations and have it all happen before the deadline!

To help guide us I developed 3 Promises that we make our clients so that they know what to expect from us.

So far we have had great feedback.

Unisys Payment Systems

Bob Walters

“ WOOOOOOOOOOOHOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!
love it. Thank you very much! … Your team did a great job, we’ll be talking to you about more…”

Joint Consortium for School Health

Kim Weatherby, Manager Partnerships and Initiatives

“ We got great feedback on the video. I played it in a workshop of about 75 people yesterday. At the end, when she slowly reads off the name of the website - everyone dutifully picked up their pen & wrote down the web address. A great moment! Thank you to you & your team for a job well done.”

The Gift Card Cafe

Carl Tuinstra

“ You were great to work with, delivered as expected, and put together a great video.”

Washington REALTORS

Steve Klaniecki

“ No changes – ready to go as is. It is spicy, snappy and exactly what I wanted. Please pass along my congratulations to the V/O – the animator and the editor. Oh, and you and Andrew do nice work too… Thanks – great work, on time, on budget….who could ask for anything more.”

“ I LOVE working with SwitchMarketing! The team there is smart, intuitive and creative. They got into my head and turned those crazy ideas into a series of fun and educational videos. They use the latest online collaboration tools and are in touch with me everyday. I have no less than 4 or 5 professionals working on my project at the same time to meet my deadlines.”

Vanessa Hart

Voice Over Artist

“ Great copy - and great copy is seldom seen anymore.”